Built for the field
Pricing that bills like a job, not a SaaS.
Pick a plan by how many diagnostic sessions you run per month. Cancel any time. Billed by Paddle as Merchant of Record.
Try it
$0
5 lifetime sessions
Get a feel for Materva on a real callout.
- 5 lifetime diagnostic sessions
- Voice in / voice out
- Core safety checks & verification
- English, Spanish, Portuguese, French
Homeowner
$9 / mo
30 sessions / month
Fix it yourself with a pro looking over your shoulder.
- 30 diagnostic sessions / month
- Voice + photo diagnosis
- Stricter safety rails for DIY work
- Step-by-step verification flows
- Save sessions for later reference
Most popular
Pro Tech
$29 / mo
200 sessions / month
For licensed electricians, HVAC techs & plumbers in the field.
- 200 diagnostic sessions / month
- Voltage, amperage, refrigerant & hydraulic logic
- Image & video upload for fault analysis
- Quick job documentation & summaries
- Trusted-partner referrals when you need backup
- Priority response speed
Crew / Service co.
$100 / mo
Unlimited sessions
Multi-tech shops, service companies and facilities teams.
- Unlimited diagnostic sessions
- Up to 5 user seats
- Job tracking & reporting
- Centralized media storage
- Fleet-level analytics
- Priority support with named contact
Prices in USD. Taxes calculated at checkout. Annual plans billed once at renewal.
What's in each plan
Apples-to-apples breakdown across all four plans.
| Feature | Free | DIY'er | Pro Tech | Company |
|---|---|---|---|---|
| Diagnostic sessions | 5 lifetime | 30 / mo | 200 / mo | Unlimited |
| Voice & multi-language | ||||
| Photo / video fault analysis | ||||
| Pro-grade trade logic (HVAC / electrical / plumbing) | ||||
| Job documentation & summaries | ||||
| Trusted-partner referrals | ||||
| Team seats | 1 | 1 | 1 | Up to 5 |
| Fleet analytics & reporting | ||||
| Priority support | Priority | Named contact |
Common questions
What counts as a diagnostic session?
One troubleshooting thread from "what's wrong" to a verified fix or escalation. Follow-up questions inside the same session don't count again.
Can I switch between Pro Tech and Company later?
Yes — upgrade or downgrade any time from your account. Pro-rated automatically.
Do you have a free trial?
Every account gets 5 lifetime sessions on the house. No card required.
Who handles billing & refunds?
Paddle is our Merchant of Record. They handle tax, invoicing, and refunds in line with our 14-day refund policy.
More than 5 seats for my company?
Reach out — we'll set up custom seat counts, SSO and dedicated onboarding.
Will Materva recommend a real human if I'm stuck?
Yes. Ask for a "trusted partner" and Materva will share a vetted local pro to call. The owner of the app is notified so quality stays high.